Job Desciption
Job Title: Care and Support Worker
PURPOSE:
To provide support and assistance to service users/clients with care needs. This will involve the provision of personal and social care, respecting confidentiality at all times within an equal opportunities framework.
PRINCIPAL DUTIES AND RESPONSIBILITIES
To provide a high-quality service that will involve the provision of personal and social and domestic care as documented in the client’s individual support plan.
To respect the personal choice of lifestyles of service users/clients and their families, ensuring that equal opportunities principles are applied at all times.
To work within Health and Safety Regulations.
It is imperative that confidentiality is always respected.
FAMILY/INDIVIDUAL RELATED TASKS:
Attend the homes and other locations of families/individuals and perform duties as specified by the Line Manager.
Listen to the directions and requests of both the person that requires support and wherever possible perform the duties consistent with their own wishes.
To maintain independence by working with an enabling ethos of ‘doing with’ where possible, not ‘doing for’ the person with care needs.
PERSONAL AND SOCIAL CARE TASKS
Bathing in bed/bathroom/chair to include essential aspects of personal hygiene
Assistance with getting up and going to bed
Assistance with appliances (hearing aids, spectacles, artificial limbs, leg callipers). Care of skin and hair, including assistance with shaving.
Care of pressure areas and prevention of sores.
Care of mouth and teeth, including dentures.
Assist in the management of continence of bladder and bowel
Assist with dressing and undressing
Assist with mobility and transfers, using correctly any specialised equipment provided. Assist with feeding.
Administer only the medication as prescribed by a qualified medical practitioner as detailed in the Support Plan
Assist with the therapeutic programmes for rehabilitation and development as agreed with appropriate clinical professionals in liaison with the Line Manager.
Provide a safe environment for those who need constant supervision and help
Provide emotional support to the family as part of a caring team
Supervise the person with care needs outside the home as advised by the Line Manager, with written permission from the disabled person or responsible carer.
Undertake other specialized care tasks as agreed by the Board of Trustees
DOMESTIC TASKS:
Some light domestic duties may be carried out as follows:
Making and changing the bed of the person with care needs.
Essential laundering for the vulnerable person
Essential shopping (receipts must be obtained for all purchases)
Preparing meals and washing up
Essential cleaning (as documented in the clients support plan)
ADMINISTRATION & TRAINING
Participate in an induction programme, and attend ongoing in-service training determined by individual needs.
Undertake training for specialized care tasks as agreed by the company
Notify the Line Manager immediately of any change in availability to work.
Observe and report back promptly to the Line Manager any alteration in the family circumstances affecting the service provision.
Liaise regularly with the Line Manager and colleagues
Provide flexible cover for colleagues in the event of holiday and sickness working as part of a caring team.
Attend regular meetings convened by the Line/Scheme Manager and/or Directors Complete and submit to the Line Manager signed weekly timesheets and expense claims. Complete incident forms accurately and submit them promptly to the Line Manager.
Maintain accurate records in clients’ support plans and submit completed records to the Line Manager.
OTHER DUTIES
Undertake other duties as may reasonably be required by the company
To undertake relevant qualification as required.
PERSON SPECIFICATION
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Qualifications, Education, Training
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Essential
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Desirable
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Source of Evidence
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| Educational documentation proving above secondary school level literacy and numeracy. |
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App. Form
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| Desirable to have tertiary educational qualifications but not essential as long as you have natural intelligence. | / |
App. Form
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Willingness and ability to undertake any training deemed necessary/relevant to the post |
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App. Form + interview
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Experience and Skills
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| Ability to show a lot of empathy and a caring attitude | / |
Interview
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| Knowledge of home care service | / | Interview | |
| Ability to use IT – Word, Excel and input data into IT systems to generate reports for clients/service users and managers. |
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App. Form + interview
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| Able to demonstrate basic skills in cash handling and budgeting (in a personal or work capacity) |
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Interview
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| Ability to communicate information in a clear and logical manner (oral & written) to a wide variety of people |
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App. Form + interview
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| Ability to clearly interpret oral or written information and instructions | / |
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App. Form + interview
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| Ability to work on own initiative, with a common-sense attitude, dealing effectively with situations from basic to more complex |
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Interview
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| Awareness of food hygiene principles or willingness to undergo appropriate training |
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App. Form + interview
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| Ability to work effectively under pressure to meet set deadlines with the use of prioritisation skills |
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App. Form + interview
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| Willingness to deal with sensitive personal care issues e.g. promotion of continence |
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Interview
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Personal Qualities
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| An extremely high level of personal integrity and trustworthiness. |
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Interview |
| An understanding of and commitment to equal opportunities issues both within the workplace and the community in general |
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Interview
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